FAQ

FREQUENTLY ASKED QUESTIONS
SHIPPING INFO:

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

All orders will receive updating shipping and tracking information once the order is processed. Please check your email for updated delivery information. Due to Covid-19, USPS has been experiencing transit delays. Once your package has left our shipping facility, USPS will update the status of your shipment tracking. 

Our goal is to get your RAD merch to you as quickly and efficiently as possible!
We appreciate you! Not just for your continued support, but also for you patience as we work hard to get your orders to you.  

HAVING TROUBLE WITH AN ORDER?
PLEASE USE THE FORM BELOW TO CONTACT CUSTOMER SERVICE
INCLUDE YOUR ORDER NUMBER FOR FASTER ASSISTANCE

For press inquires or general questions, please email: info@rad.coffee